Why do some people view being a 'sales person' as a derogatory role and do not want to be perceived to be 'in sales'? Professional Sales people are the life blood of most organisations, so how do you deal with negative preconceptions and inspire people to sell? Some client facing people in a non sales roles provide an untapped seam of latent opportunity to develop business.
This module is the first step in creating a sales culture within your organisation in the face of all preconceptions.
Key Deliverables / Outcomes
- A positive understanding of what constitutes Professional Selling and the role it plays in business today
- Provides delegates with a basic understanding of the elements of the sales cycle
- Engenders confidence to apply the fundamentals of sales in their role
Summary Agenda
- What do you think of sales people?
- The importance of sales in business today
- Structuring dialogue with new and existing customers
- What to listen for
- Effective communication with customers
- Focusing on the client and adding value
- Assertiveness
- Gaining commitment
- Handling objections and dealing with stress
Every delegate who attends a Longley Academy Programme will be given the opportunity to practice and perfect the skills covered, enabling them to become more successful in less time.
Related Links
» Advanced Sales Techniques
» Building Client Value
» Closing & Handling Objections
» Compelling Presentations
» Effective Time Management
» Enhanced Face to Face Selling Skills
» Powerful Negotiations
» Strategic Account Management
» Successful Networking
» Telephone Skills - Contact Call Centre
» Telephone Skills - Winning the Appointment
» Trade Show and Showroom Etiquette
» Winning Bids
» Writing Proposals
